
General Policies and Other Information
Massage
Massage therapy is a respected practice that focuses on the manipulation of soft tissues in the body to promote relaxation and healing. Practitioners are trained to use various techniques to address the unique needs of each client, aiming to enhance physical well-being and reduce stress. While massage therapists are knowledgeable about the body, they do not diagnose medical conditions or provide treatments outside the scope of their practice, ensuring a clear boundary between massage therapy and medical intervention.
Intake Form
At Hands of an Angel Massage, it is essential for new clients to complete a health/personal history form prior to their massage session. This step is crucial for ensuring the health and safety of both the client and the therapist. Clients are required to be at least 18 years old. In the event of a late arrival, please note that the session will not be extended beyond the scheduled time. To facilitate a smooth intake process, arriving 15 minutes before the scheduled appointment is highly recommended.
Existing and New Medical Conditions
For the safety and effectiveness of massage therapy, it is crucial to communicate any medical conditions you may have. Conditions like pregnancy, heart disease, diabetes, high blood pressure, or recent surgeries can significantly influence the type of massage you receive. A thorough understanding of your health allows the therapist to tailor the session to your needs, ensuring not only a relaxing experience but also one that aligns with your medical requirements and promotes healing. Always consult with your healthcare provider before beginning any new treatment, especially if you have pre-existing medical conditions or concerns.
Confidentiality
At Hands of an Angel Massage, the privacy and confidentiality of client records are of utmost importance. The establishment adheres to strict policies to ensure that personal health information is safeguarded. Written consent from clients is mandatory for the release of any records, ensuring that they have control over their own information. This commitment to privacy is not only a standard of good practice but also a legal obligation, reinforcing the trust between the client and the therapist.
PERSONAL EXPERIENCE
~ Conversation
The tranquil silence during a massage session can significantly contribute to a client's relaxation and overall experience. As a massage therapist, it's essential to create an environment that supports this serenity, while also being open to communication. Encouraging clients to provide feedback allows for a tailored experience that meets their individual needs, ensuring comfort and effectiveness in the treatment provided.
~ Emotions
Massage therapy is recognized for its ability to release emotional tension, often held within the body's tissues. This therapeutic process can facilitate a profound sense of release and emotional clarity. As individuals allow themselves to experience and express their emotions freely, they often find a path toward greater emotional balance and well-being. The journey through these emotions is a personal and transformative aspect of the healing power of massage therapy.
~ Pain
Massage therapy is indeed focused on healing and relaxation, not causing pain. It's true that some discomfort may be experienced during the treatment of damaged muscles or persistent soreness, but this should be communicated to the therapist. A skilled therapist can then adjust their technique or apply a different method to ensure the comfort and safety of the client, promoting healing without unnecessary discomfort.
~ Sexuality
Therapeutic massage is not designed to be a sexual experience. It is not intended to stimulate or indulge sexual desires for either the client or myself. Inappropriate sexual remarks, requests, suggestion, innuendos or touching in any way that would compromise comfort or actions will result in immediate termination of the session. No refund will be given, and you will be asked to dress and leave at that time, and you may not reschedule at anytime ever.
~ Modesty
In Texas, the practice of draping during massage therapy is a legal requirement to ensure client modesty and comfort. This method involves covering the client with a sheet or towel, only exposing the area currently being massaged. This standard not only adheres to state regulations but also promotes a professional and respectful environment. The therapist's adherence to these guidelines is essential for maintaining the integrity of the therapeutic experience.
Appointment Times
Arriving early for an appointment is a considerate and practical approach, ensuring that there is ample time to complete any required paperwork and begin the session promptly. Punctuality helps maintain a smooth schedule, allowing you to receive the full benefits of your appointment without impacting the experience of others. In the event of unforeseen delays, a courteous phone call is appreciated to adjust plans accordingly. Remember, time is a valuable commodity in service industries, and respecting it ensures a better experience for everyone involved.
Canceling and Appointment
Maintaining a clear and fair cancellation policy is crucial for service-based businesses. It ensures that both the service provider and the client respect each other's time and commitments. A standard policy includes a 24-hour notice for cancellations or rescheduling, charges for no-shows, and stipulations for late arrivals. Such policies are designed to minimize disruptions and ensure that the business can operate efficiently while providing clients with fair opportunities to manage their appointments. It's important for clients to be aware of these policies to avoid any misunderstandings or unnecessary charges.
**What this ACTUALLY means is this: **Maintaining appointments is a fundamental aspect of professional etiquette. It reflects respect for one's own time and the time of others. In the event that an appointment cannot be kept, a timely notification is not only courteous but also crucial for managing schedules effectively. This allows for adjustments that can accommodate unexpected changes, ensuring that time is valued and utilized efficiently for everyone involved.
~The statement refers to a common policy in various appointment-based services. If an individual fails to notify the service provider of their inability to attend a scheduled appointment, known as a "no call or no show," they may be subject to certain fees or penalties. This policy is designed to minimize lost time and resources due to unattended appointments, allowing service providers to offer better availability for other clients.
Discount Policy
It's important to note that discounts are often provided as a one-time courtesy and are typically non-transferable. They are intended for the recipient only and are valid for the specific appointment time agreed upon. Failure to honor the appointment may result in the forfeiture of the discounted rate, and the standard fee for the service will apply for any rescheduling. This policy ensures fairness and allows service providers to manage their schedules and promotions effectively.
**Please be advised that Hands of an Angel Massage is solely owned by ME and the only person that can offer discounts or promotions of any kind. Also note that discounts can be revoked at any time with or without notice to clients. Promotions can be limited or stopped at anytime with or without notice to clients.
Payment Policy
For a seamless transaction, customers are encouraged to use Cash, Debit, Google Pay, or Apple Pay for services rendered. It's important to note that payment is expected at the time the service is provided. While gratuity is greatly appreciated for exceptional service, it is not factored into the listed service price. Please be aware that checks are not an accepted form of payment.
Implementing a deposit system for online bookings is an effective way to manage appointments and ensure commitment from clients. The deposit acts as a guarantee of the client's intention to avail the service, and is conveniently deducted from the total service cost. For instance, if a 1-hour massage is priced at $85, a $25 deposit would mean the client pays the remaining $60 at the time of the service. This clear, upfront pricing helps maintain transparency and trust between the service provider and the client.
**IMPORTANT!!! -Please note that it is crucial to communicate any changes to your appointment in a timely manner. If you fail to notify or do not show up for your scheduled time, the deposit will be forfeited and will not be refunded. Should you need to reschedule, be aware that a new deposit will be required to secure the new appointment. This policy helps manage schedules efficiently and ensures fairness to all clients.